Insights

August AI Sneak Peek
Dependence on #GenAI is on the rise. Students, Employees, Entrepreneurs, Companies, Governments, all are scrambling to infuse GenAI into their work and find use cases. At PurplFlute we are mindful of all the changes happening around us and we bring to you this weekly round up

Unlocking Loyalty: The Power of Automation in Reducing Customer Churn
Automation can play a significant role in reducing customer churn by improving customer experience, increasing efficiency, and providing personalized interactions.

How Automation with Tech streamlines the “QUOTE TO CASH” process
The quote-to-cash process is the journey that begins the moment a buyer expresses intent to buy your product and ends

The Employee Onboarding Conundrum
An ineffective onboarding process can lead to a rise in employee turnover, delayed productivity, and negative cultural changes.

Top 5 Trends in Qualitative Research for 2023
Gaining deep insights about the customer has always helped businesses gain market traction. Even with so much “digital power” in our hands and tonnes of data, most companies

What makes a successful API strategy for the Enterprise?
Digital mode of business is booming. Systems are interconnected like never before. APIs are the connecting tissue in this technology mesh.

The Sales Enablement Conundrum
What is also evident is that we are seeing a permanent shift to a buyer centric market places.

Sales Efficacy
An exceptional tech idea, and the zeal to deliver, are but fundamental blocks in your journey. Tapping the right market and articulating the value,

Delays in Approvals and How they can be Thwarted!
Delays in approvals in a company, may occur for many reasons. Whether it is due to incomplete or inaccurate documentation, a high volume of requests

Troubled with a high Daily Sales Outstanding? Here’s how Industry leaders are addressing this issue
The daily sales outstanding (DSO) is a measure of the average number of days it takes for a business to collect payment from its customers.

Maximize your Customer Engagement. Strengthen your Omnichannel Strategy
At least one effective channel for customer engagement and service, should be part of a larger omnichannel strategy